Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center. People first. Safety always.
LUMA has complied with all requests from the court. “We Are Sincerely Committed to Full Transparency and Building a World Class Energy System for the Puerto Rican People”
San Juan, Puerto Rico, November 10, 2021 – Today, LUMA Energy released the following statement in response to Puerto Rico court orders regarding information requests that have...
Electric service rates are not established by LUMA. They are established by the Puerto Rico Energy Bureau, or PREB. To see the most recent Tariff Book approved by the PREB, and/or the most recent Table of Adjustment Factors, click on "Continue".
