Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center.
People first. Safety always.

Load and Capacity Forecast – September 15, 2025

3518 mw

Available
Capacity

2916 mw

Load
Forecast

602 mw

Total
Reserve

Welcome to Luma

Every day we depend on electricity. We need it to run lights on the roads, produce goods and services, and keep the economy moving. Our job is to provide you with safe, strong, reliable electric service. The transformation of the electric grid, coupled with better services and rapid response, will allow us to live in a better Puerto Rico.