POWER HAS BEEN FULLY RESTORED TO 90% OF CUSTOMERS IN THE MAYAGUEZ SERVICE REGION AND 99% OF ALL PRASA WATER FACILITIES
San Juan, Puerto Rico, October 8, 2022 – Today, LUMA announced that it has restored electric service to 1,433,064 customers, or 98% of total customers across the island following Category 1 Hurricane Fiona. LUMA also shared that it had restored power to 90% of customers in the Mayagüez service region as of Friday night.
“While we have reached a significant milestone of 90% of restored customers in Mayagüez, we continue to mobilize and devote the majority of our resources, including hundreds of utility field workers, trucks, diggers, and helicopters to the west and southwest regions. LUMA and all of our partners remain completely focused on restoring power to the remaining communities and customers across the island. No matter the extent of damage, or access difficulty, LUMA and our crews will continue to work safely and tirelessly until all our customers are restored,” said LUMA Engineer Daniel Hernández.
Current Restoration Updates – Specific Service Regions
As of 8:00 AM, LUMA has restored electric service to 98% of total customers. In terms of specific service regions, LUMA has restored service to:
- 100% of customers in both San Juan and Bayamón
- 99% of customers in the service region of Caguas
- 99% of customers in the service region of Arecibo
- 95% of customers in the service region of Ponce.
- 90% of customers in the service region of Mayagüez
LUMA has also fully restored service to 100% of hospitals, and 99% of all PRASA water facilities.
Restoration Prioritization in Hardest Hit Areas
The Mayagüez and Ponce service regions experienced the strongest parts of Hurricane Fiona, including the eye of the storm where winds reached over 100 miles per hour and dropped over 30 inches of rain that caused severe floods, mudslides, and washed-out roads and bridges. Critical parts of the electric grid and generation facilities in these regions were severely damaged. Crews are continuing to make progress restoring power despite ongoing local weather challenges, difficult terrain, as well as roads washed away from Hurricane Fiona. To address these issues, crews are utilizing helicopters where possible to bring crews and equipment in for local repairs.
Ponce Service Region Updates – October 8, 2022
- 95% of customers restored
- 193 damage assessments completed to date
- 157 distribution feeders energized to date
- Work underway today to restore 7 distribution feeders
Mayagüez Service Region Updates – October 8, 2022
- 90% of customers restored
- 190 damage assessments complete to date
- 161 distribution feeders energized to date
- Work underway today to restore 12 distribution feeders
About LUMA
LUMA is a Puerto Rican company that, since June 1, 2021, operates and manages the electric power transmission and distribution system in Puerto Rico. LUMA is a company driven by a mission to transform the electrical transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, cleaner, and affordable electrical grid they deserve. As a customer-centric company, LUMA’s entire workforce of more than 3,000 employees is focused on safely delivering an exceptional customer service experience to its 1.5 million customers.
