Our online customer portals

Mi LUMA web and Mi LUMA app

Mi LUMA web

Our new online customer portal available to you as of June 1, 2021 at miluma.lumapr.com.  Starting then, you can visit that page and register for Mi LUMA with your residential or commercial accounts. Mi LUMA web will enable you to:

  • View and pay your bill
  • View 12 months of bills and payments
  • Add other electric service accounts you may own
  • View and report outages
  • Request several services
  • Book an appointment to visit a customer service center

 

 

Mi LUMA app

Our new customer portal available for download from the app stores as of June 1, 2021.  Starting then, you can download the app and register with your residential or commercial accounts. Mi LUMA app will enable you to:

  • View and pay your bill (Coming Soon!)
  • View 12 months of bills and payments
  • View outages
  • Report outages (Coming Soon!)
  • Book an appointment to visit a customer service center

 

Mi LUMA web

Mi LUMA app