RESTORATION UPDATE: 93% OF CUSTOMERS RESTORED ACROSS THE ISLAND
San Juan, Puerto Rico, October 3, 2022 – Today, LUMA teams continued to focus on restoration efforts in the hardest hit areas of Ponce and Mayagüez, with LUMA crews working to restore power and make critical repairs to damaged infrastructure. In addition, LUMA expressed gratitude to President Biden and all the federal agencies, including FEMA and the U.S. Department of Energy for their continued federal cooperation, support and the importance they have placed on helping Puerto Rico recover from Hurricane Fiona.
“We want to thank President Biden for his continued support in the recovery and restoration of Puerto Rico. Hurricane Fiona brought significant damage to the island – including damage to over 50% of the electric system, and the support and cooperation we have received from the Biden Administration, and our local Puerto Rican agencies has been critical to our ongoing restoration efforts. Because of that support and cooperation, in less than two weeks, over 90% of all LUMA customers have been restored, whereas customers went without power for nearly a year or more after Hurricane Maria,” said LUMA Engineer Daniel Hernández, “LUMA and its partners will not stop until all customers across Puerto Rico have been restored.”
Current Restoration Updates
LUMA announced that as of 10:00 AM it has restored electric service to over 1.36 million customers, or 93% of total customers. Given the severity of damage in the hardest hit regions, LUMA continues to prioritize western and southern areas of the island and is mobilizing more utility field crews to perform critical repairs.
In terms of specific service regions, LUMA has restored service to:
- 100% of customers in both San Juan and Bayamón
- 97% of customers in the service region of Caguas
- 95% of customers in the service region of Arecibo
LUMA has also fully restored service to the transmission system including all substations across Puerto Rico . Currently, 100% of hospitals, and 95% of all PRASA water facilities have been restored.
Regional Restoration Prioritization & Updates
Hurricane Fiona severely impacted critical parts of the electric grid and generation facilities across Puerto Rico, especially in the Ponce and Mayagüez regions that suffered severe damage to critical infrastructure. LUMA has over 700 utility field workers in Mayagüez and Ponce to conduct repairs and support restoration efforts in these two hardest hit regions.
Ponce Service Region Updates – October 3, 2022
- 86% of customers restored
- 193 damage assessments completed to date
- 151 distribution feeders energized to date
- Work underway today to restore 17 distribution feeders
Mayagüez Service Region Updates – October 3, 2022
- 72% of customers restored
- 190 damage assessments complete to date
- 141 distribution feeders energized to date
- Work underway today to restore 21 distribution feeders
About LUMA
LUMA is a Puerto Rican company that, since June 1, 2021, operates and manages the electric power transmission and distribution system in Puerto Rico. LUMA is a company driven by a mission to transform the electrical transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, cleaner, and affordable electrical grid they deserve. As a customer-centric company, LUMA’s entire workforce of more than 3,000 employees is focused on safely delivering an exceptional customer service experience to its 1.5 million customers.
