LUMA Energy uses the most advanced security systems to provide the highest degree of security available on the Internet. Mi LUMA web and Mi LUMA app both have a certificate of authenticity or SSL (Secure Socket Layer) installed that secures all the transactions carried out in it. SSL is a security protocol developed to ensure that the transmission of data between a server and a user, through the Internet, is completely secure.

As an added security measure, sessions expire after 15 minutes of inactivity. This prevents unauthorized access to your accounts if you have left your computer unattended.