Your New Bill Design

As part of LUMA’s commitment to excellent customer service and to helping all our customers better understand how they use energy, as well as what they can do to save energy and money from month to month, we are very excited to announce a new LUMA customer bill that is more transparent and easier to read and understand.

Four Ways Your New LUMA Bill Empowers You

  1. Important Messages: Our new message center will offer you helpful energy saving tips and information.
  2. Clearer: Important information, such as your payment due date, is clearer and more prominent.
  3. More Visible: Your monthly energy usage is more visible, so you know exactly how much energy you’ve used.
  4. Monthly Comparisons: A new bar graph illustrates your energy usage and compares it with the previous month, and with the same month of the previous year.

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