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UPDATE: LUMA HAS RESTORED 257,000 CUSTOMERS IN 24 HOURS & SHARES ESTIMATED TIMELINE TO RESTORE SERVICE TO 90% CUSTOMERS IMPACTED BY TROPICAL STORM ERNESTO

LUMA estimates that 1.2 million customers currently have power and restoration of 90% of customers by August 18th is dependent on critical repairs to electrical...

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UPDATE: LUMA HAS RESTORED 257,000 CUSTOMERS IN 24 HOURS & SHARES ESTIMATED TIMELINE TO RESTORE SERVICE TO 90% CUSTOMERS IMPACTED BY TROPICAL STORM ERNESTO

LUMA estimates that 1.2 million customers currently have power and restoration of 90% of customers by August 18th is dependent on critical repairs to electrical infrastructure San Juan, Puerto Rico,…

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LUMA RESTORATION UPDATE: POWER HAS BEEN RESTORED TO 455,000 CUSTOMERS IMPACTED BY TROPICAL STORM ERNESTO

LUMA restored 455,000 customers in the first 24 hours and is focused on addressing areas of damage caused by strong winds and heavy rains; continues to prioritize critical services and…

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LUMA RESTORATION UPDATE: POWER HAS BEEN RESTORED TO MORE THAN 300,000 CUSTOMERS IMPACTED BY TROPICAL STORM ERNESTO

LUMA is focused on restoring service to the approximately 407,000 customers that remain without power as the company simultaneously conducts damage assessments LUMA encourages customers to keep a safe distance…

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LUMA DEPLOYS CREWS TO ASSESS IMPACT OF TROPICAL STORM ERNESTO; RESTORATION EFFORTS WILL CONTINUE WHERE CONDITIONS ARE SAFE

As of 1:00p.m., 700,000 customers are without power; company urgently reminds customers to stay away from downed powerlines and electrical equipment San Juan, Puerto Rico, Aug. 14, 2024 – Tropical…

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LUMA’S TOP PRIORITY CONTINUES TO BE EMERGENCY PREPARATIONS AHEAD OF TROPICAL STORM ERNESTO

LUMA continues to prepare for weather-related power outages ahead of Tropical Storm Ernesto and encourages customers to take proactive safety measures San Juan, Puerto Rico, Aug. 13, 2024 – On…

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LUMA ACTIVATES EMERGENCY OPERATIONS CENTER: ACTIVATES EMERGENCY RESPONSE PLAN, MOBILIZES FIELD CREWS, INCREASES SAFETY COMMUNICATIONS TO CUSTOMERS AS PART OF PREPARATIONS FOR IMPACTS OF POTENTIAL TROPICAL CYCLONE FIVE  

LUMA encourages customers to take proactive steps to prepare for weather-related power outages   San Juan, Puerto Rico, Aug. 12, 2024 – Today, LUMA announced the mobilization of its Emergency Operations…

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LUMA LAUNCHES NEW CUSTOMER TOOL: THE COMPANY WILL SEND A NEWSLETTER WITH INFORMATION AND IMPORTANT UPDATES DIRECTLY TO ITS 1.5 MILLION CUSTOMERS

The goal is to keep customers informed about the progress of electric system reconstruction, emergency preparedness information, energy efficiency programs and electrical safety San Juan, Puerto Rico – Aug. 4,…

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LUMA Introduces Innovative Energy Efficiency Rebate Program in Puerto Rico

SAN JUAN, PUERTO RICO - July 30, 2024 - LUMA launched the first ever energy efficiency program for residential and commercial customers in Puerto Rico, marking a significant step in…

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LUMA’S FOURTH QUARTER PERFORMANCE METRICS HIGHLIGHT KEY AREAS OF PROGRESS & POSITIVE IMPACT OF AUTOMATION DEVICES ON

CUSTOMER RELIABILITY LUMA achieves goal of installing over 5,000 automation devices during fiscal year 2024, preventing more than 130 million service interruption minutes for customers San Juan, Puerto Rico, July…

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Update on the Santa Isabel Transformer

(July 11, 2024) Since June 9th, LUMA took a series of specific steps to ensure that our customers in Santa Isabel, Coamo and Aibonito had reliable power. We implemented our plan to replace…

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