Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center.
People first. Safety always.

What should I do if I don't want to receive a paper bill?

What should I do if I don’t want to receive a paper bill?

You can go to Mi LUMA web or app and activate the “e-bill / paperless” option. This will stop the sending of paper invoices by mail and will begin electronic delivery of the bill.