You can conduct any of the following transactions using Mi LUMA web or app, from the comfort of home at any time:

1. Check out the balances for all your electric service accounts.
2. Verify the due date for your payments.
3. Make payments.
4. Verify your payment history regardless of the way the payment was made whether it was done online, through the phone, through your bank or in person.
5. Verify your energy consumption history.
6. Verify your bills for thelast 12 months.
7. See the areas where power interruptions are occurring and report outages at your addresses.
8. Request service transfer, disconnection, tree trimming services, streetlight repair, among others.
9. Dispute your bill.
10. Request a payment plan.
11. Submit a meter reading.