Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center.
People first. Safety always.

What are the adjustment clauses?

What are the adjustment clauses?

These are amounts we charge customers on their bills that are intended to recoup the cost of purchasing fuel and purchasing energy from third parties.  The Authority purchases fuel and energy at different prices during the month and, once the cycle closes, the total expenditure is calculated and attributed to customers using these clauses. The amounts charged are calculated based on energy consumption.