The initiative aims to raise awareness among families about common situations that can pose electrical dangers and how to prevent them safely
San Juan, Puerto Rico – December 1, 2025 – As part of its annual commitment to community safety and well-being, LUMA recently announced the launch of a new awareness initiative focused on educating the public about the risks associated with electricity and promoting safe practices to prevent accidents in homes and businesses.
The educational campaign highlights everyday situations that often go unnoticed but can be easily prevented with the right information. Topics covered include:
- How to decorate safely during the holiday season
- What to do when encountering downed power lines
- Safe and responsible use of extension cords at home
Each educational segment offers clear, easy-to-follow recommendations aimed at fostering a culture of prevention and reinforcing LUMA’s core message: People First, Safety Always.
“Our customers are at the heart of everything we do. This campaign is an extension of our commitment to their well-being, providing them with the tools they need to identify and prevent electrical hazards in their daily lives. At LUMA, we believe education is key to protecting what matters most: their home, their family, and their peace of mind. Through this initiative, we aim to support them with clear, accessible, and useful information that empowers them to make safe choices,” said Noriette Figueroa, Vice President of Customer Service.
The content of this educational campaign is available on our digital platforms, accessible to everyone, anytime and from anywhere.
About LUMA
LUMA is a Puerto Rican company that, since June 1, 2021, has operated and managed the transmission and distribution system of electric power in Puerto Rico. LUMA is driven by the mission to transform the electric transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, clean, and affordable electric grid they deserve. As a customer-focused company, LUMA’s entire workforce of over 4,300 employees is fully committed to this mission.
