LUMA CONTINUES TO FOCUS RESTORATION EFFORTS ON HARDEST HIT REGIONS OF PONCE AND MAYAGÜEZ WITH MORE THAN 780 FIELD RESOURCES DEPLOYED
San Juan, Puerto Rico, October 5, 2022 – Today, LUMA announced that, in an unprecedented and historic achievement, it has restored electric service to over 1.4 million customers, or 95% of total customers, despite over 30 inches of rain and 100-plus mile per hour winds brought by Category 1 Hurricane Fiona. LUMA teams continue to focus their restoration efforts in the hardest hit areas of Ponce and Mayagüez, with LUMA crews working to restore power and make critical repairs to damaged infrastructure.
“Our crews continue to work around the clock making critical repairs and restoring service to customers and communities who are in areas that suffered the greatest amount of damage from Hurricane Fiona and are still without power. Every day we move more crews to areas where they are needed most, specifically the southwest region of Mayagüez. All of us at LUMA are working hard for our friends, families and neighbors,” said LUMA Engineer Daniel Hernández. “LUMA will not stop until all customers across Puerto Rico have been restored.”
Current Restoration Updates
LUMA announced that as of 6:00 PM it has restored electric service to over 1.4 million customers, or 95% of total customers. Given the severity of damage in the hardest hit regions, LUMA continues to prioritize western and southern areas of the island and is mobilizing more utility field crews to perform critical repairs.
In terms of specific service regions, LUMA has restored service to:
- 100% of customers in both San Juan and Bayamón
- 97% of customers in the service region of Caguas
- 97% of customers in the service region of Arecibo
- 92% of customers in the service region of Ponce, exceeding its estimated restoration timeframe of October 4-6 for that region.
- 82% of customers in the service region of Mayagüez
LUMA has also fully restored service to 100% of hospitals, and 95% of all PRASA water facilities.
Regional Restoration Prioritization & Updates
Hurricane Fiona severely impacted critical parts of the electric grid and generation facilities across Puerto Rico, especially in the Ponce and Mayagüez regions that suffered severe damage to critical infrastructure. Today, LUMA has over 780 utility field workers in Mayagüez and Ponce to conduct repairs and support restoration efforts in these two hardest hit regions.
Ponce Service Region Updates – October 4, 2022
- 92% of customers restored
- 193 damage assessments completed to date
- 155 distribution feeders energized to date
- Work underway today to restore 38 distribution feeders
Mayagüez Service Region Updates – October 4, 2022
- 82% of customers restored
- 190 damage assessments complete to date
- 155 distribution feeders energized to date
- Work underway today to restore 12 distribution feeders
About LUMA
LUMA is a Puerto Rican company that, since June 1, 2021, operates and manages the electric power transmission and distribution system in Puerto Rico. LUMA is a company driven by a mission to transform the electrical transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, cleaner, and affordable electrical grid they deserve. As a customer-centric company, LUMA’s entire workforce of more than 3,000 employees is focused on safely delivering an exceptional customer service experience to its 1.5 million customers.
