Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center.
People first. Safety always.

Newsroom

Press Statement

November 15, 2021 – LUMA is grateful with the decision by the court of Puerto Rico. This decision affirms our sincere belief that we acted with full transparency and complied with all information requests from the court, providing more than 10,000 pages of documentation. Going forward, all 3,000 employees of LUMA will continue to act with transparency and integrity as we build a more reliable, more resilient and cleaner energy system that all of the Puerto Rican people deserve. To see the joint motion in compliance with the order, click here.