Planned Upgrades

Emergency preparedness is a daily priority for our teams. For this reason, we have rescheduled the planned upgrades originally set between Friday, October 10 and Monday, October 13 to focus all our resources on responding to the expected inclement weather during those days.

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LUMA Announces Planned Improvement Work at Naguabo and Humacao Substations

Humacao, Puerto Rico – September 29, 2025 – As part of ongoing efforts to modernize and maintain the electrical system, LUMA crews will be carrying out important planned improvement work this week at the Naguabo and Humacao Pueblo substations to enhance service reliability for over 7,000 customers in the region.

Tuesday, September 30 – Naguabo Substation

Work will take place from 6:00 a.m. to 7:30 p.m., benefiting more than 4,700 customers. Tasks include:

Repair of distribution lines

Maintenance of equipment showing signs of overheating

Inspection and maintenance of the main transformer

Cleaning and adjustment of the distribution switch

Wednesday, October 1 – Humacao Pueblo Substation

Work will also be conducted from 6:00 a.m. to 7:30 p.m., impacting around 2,300 customers. Tasks include:

Replacement of critical components such as insulators on the lines

Replacement of the transformer’s connection box

Cleaning and maintenance of switches and other substation equipment

All work is being coordinated with the municipalities. Customers can view the affected areas by visiting: www.lumapr.com/mejorasplanificadas

“With these improvements, we aim to strengthen the electrical system, minimize outages, and continue progressing toward a more reliable grid for all Puerto Ricans. However, it is essential that the relevant accounts have the necessary funding to continue carrying out this type of critical work that our electrical system requires,” emphasized Luis Miranda, Director of Substation Operations.

About LUMA

LUMA is a Puerto Rican company that, since June 1, 2021, has operated and managed the transmission and distribution system of electric power in Puerto Rico. LUMA is driven by the mission to transform the transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, clean, and affordable electric grid they deserve. As a customer-focused company, LUMA’s workforce of over 4,500 employees is committed to delivering an exceptional customer service experience to its 1.5 million customers.