Advisory: Customers will receive a smaller bill in October reflecting reduced September consumption due to outages related to hurricane Fiona. Customers will receive a credit in November to the monthly customer charge as required by Act 143.

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Important Customer Update: Hurricane Fiona

As a result of severe weather, including 80 mile an hour winds from Hurricane Fiona, the electric system has experienced several transmission line outages which have contributed to an island-wide power outage. The current weather conditions are extremely dangerous and are hampering our ability to fully assess the situation. Given our activated posture, field crews are already mobilized, and we will be beginning our restoration efforts as soon as it is safe to do so.

Given the size and scope of the outage, as well as ongoing impacts of Hurricane Fiona, full power restoration could take several days. We have the team, the tools, and the resources in place to respond to this event. We ask our customers for their support and patience as our LUMA crews are working hard to restore power during what is an incredibly challenging and dangerous storm. We are coordinating with PREMB and other agencies and will continue to keep our customers updated.