Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center.
People first. Safety always.

Newsroom

Statement about the fire at Monacillo

San Juan, Puerto Rico – June 10, 2021 – A significant transformer fire has been reported at the Monacillo substation. The fire caused significant outages across Puerto Rico. Situation is being assessed and personnel is working to restore.