RESTORATION UPDATE: APPROXIMATELY 50% OR 732,324 OF CUSTOMERS RESTORED AS OF 2:35 PM

San Juan, Puerto Rico, September 24, 2022 – Today, LUMA announced that as part of its ongoing Hurricane Fiona recovery efforts, approximately 50 percent, or 732,324 of customers have had their power restored. Over the last 24 hours, LUMA has continued conducting damage assessments and critical repairs, and has been focusing on connecting critical customers, such as hospitals and other essential services. As part of our combined restoration efforts, LUMA continues to coordinate with PREPA and other private generation operators to reenergize critical generation facilities and increase the amount of available generation so LUMA can restore service to more customers.

“LUMA, PREPA and private generators are continuing to work together to restore power across Puerto Rico. While we are making significant progress, the damage sustained to the transmission, distribution and generation facilities from Hurricane Fiona continues to pose real challenges. Despite these challenges, over the last 24 hours, we continue to work hard to bring online more generation, stabilize the energy grid, conduct more repairs and prioritize our restoration efforts to more critical care facilities. We want to be very clear, we will not stop working until every customer in Puerto Rico has their power restored,” said, Daniel Hernandez, LUMA Director, Renewable Systems Projects.

Restoration Update

Saturday, September 24

LUMA crews, in coordination with PREPA and other partners, continued restoration efforts during the early morning hours, including:

• Restored power to three critical hospitals, including: Hospital Cima in Orocovis, Hospital Menonita in Guayama and Hospital Dr. Pila in Ponce
• Continuing to conduct damage assessments in Arecibo, Mayagüez, Bayamón, Caguas, San Juan and Ponce
• Conducted critical repairs, including 10 transmission line repairs; crews are continuing to focus on 38 kV line repairs on various feeders
• 4:07 AM – Restored power to 683,650 customers
• 9:27 AM – Costa Sur unit 6 synchronized and online
• 9:39 AM – Restored power to 689,689 customers
• 11:04 AM – Restored power to 713,517 customers
• 2:35 PM – Restored power to 732,324 customers

Restoration Prioritization

As per our Emergency Response Plan (ERP), LUMA continues to prioritize the restoration of electricity for critical customers such as hospitals and PRASA facilities, and other critical lifeline customers.  These customers, given their critical importance to the community and public safety, will continue to be a priority as generation capacity increases and LUMA restores power to customers.

Restoration Update Facts: Totals To-Date

• Approximately 50% of Customers Restored
• 88% of 230 kV power lines restored
• 83% of 115 kV power lines restored
• 67% of 38 kV power lines restored
• 818 miles of transmission power lines restored
• 105 hospitals restored
• 31 PRASA facilities energized

Scope of Hurricane Fiona Response

Presently, over 2,000 utility workers representing more than 660 crews are working in the field all across Puerto Rico around the clock to restore and reenergize Puerto Rico’s electric system.  As part of our restoration efforts, our contractors, including Roman Electric Contractors, Inc., Marathon, LLC, Electricoop, Continental Lord, Tekniek and Multicom, are working with our LUMA crews to restore power as quickly and safely as possible.

Customer Safety Messages

LUMA continues to urge the public to stay away from any downed power lines as restoration and reenergization efforts continue. We urge the public to put their safety first. Call us immediately at 1-844-888-5862 (LUMA) to report any downed lines or electrical emergencies that require immediate attention.

Follow LUMA’s Hurricane Response

LUMA has been and will continue communicating about its restoration and reenergization efforts through the news media and its social media channels. Among the critical resources LUMA is providing include the following channels:

• LUMA website: lumapr.com    
• Twitter: twitter.com/lumaenergypr
• Facebook: facebook.com/lumapuertorico
• Mi LUMA app notifications
• Radio public safety advertisements

About LUMA

LUMA is a Puerto Rican company that, since June 1, 2021, operates and manages the electric power transmission and distribution system in Puerto Rico. LUMA is a company driven by a mission to transform the electrical transmission and distribution system to provide all Puerto Ricans with the reliable, resilient, cleaner, and affordable electrical grid they deserve. As a customer-centric company, LUMA’s entire workforce of more than 3,000 employees is focused on safely delivering an exceptional customer service experience to its 1.5 million customers.