What are the benefits of participating in LUMA Energy’s Home Efficiency Rebate Program?
The program provides rebates to reduce the cost of new Energy Efficiency equipment, making it easier for you to purchase equipment that will make your home more efficient and reduce your monthly electric bills.
Which equipment is currently eligible for LUMA Energy’s Home Efficiency Rebate Program rebates?
A list of all eligible equipment and their respective rebate offerings can be found on the program webpage.
Who is eligible to participate in the program?
All LUMA residential, single family, and multifamily customers with an active account number and service address can file a rebate application. The are elevated incentives for income eligible customers, be sure to complete all fields in section one of your rebate application to be considered.
How can customers apply for rebates?
Customers who purchase and install eligible efficiency equipment can complete and submit a rebate application to LUMA via email at [email protected] or by mail to ATTN: LUMA Energy Rebate Programs | PO Box 9227512, San Juan, PR 00922-7512. The application can be downloaded from the program webpage. Applications can be submitted by the LUMA account holder.
What is the deadline for submitting rebate applications?
Rebate applications must be submitted within 90 days of the equipment installation (as shown on the equipment invoice or receipt). Pre-approval is not required prior to the purchase of new equipment. All rebate applications can be submitted via email at [email protected] or by mail to ATTN: LUMA Energy Rebate Programs | PO Box 9227512, San Juan, PR 00922-7512.
What documentation is required?
Applicants must submit a completed application form including an itemized equipment receipt or invoice, a recent copy of the account holder’s LUMA electric bill, and installing contractor information (if applicable) for each type of equipment installed within 90 days of equipment purchase date. Pre-approval is not required prior to the purchase of new equipment. Completed applications with all supporting documentation can be submitted via email at [email protected] or by mail to ATTN: LUMA Energy Rebate Programs | PO Box 9227512, San Juan, PR 00922-7512.
How do I get my rebate?
Customers can submit a rebate application via email at [email protected] or by mail to ATTN: LUMA Energy Rebate Programs | PO Box 9227512, San Juan, PR 00922-7512. If approved, customers will receive a rebate in the form of a one-time check. Rebate checks will be sent by mail to the address specified on the application. Please allow 4-6 business days for application processing and up to six weeks to receive your rebate payment after final approval of the application.
How does the Home Efficiency Rebate Program work?
Participation is simple. Download the Home Efficiency Rebate Program Application, follow the steps after purchasing and installing eligible equipment, and submit the completed application with the required proof of purchase and installation by mail or email. If you are applying for multiple measures at the same time, please include them all on one application and be sure to submit all documentation related to each measure. Once approved, expect to receive the check within 4 to 6 weeks.