Temporary Closure – Caparra Customer Experience Office
Our Customer Experience Office in Caparra is temporarily closed due to structural deficiencies in the building where it is located.
Please use our authorized payment locations, call 1-844-888-5862, access MiLUMA, or visit another Customer Experience Center. People first. Safety always.
This customer segment has our hospitals, public buildings, pharmaceutical plants, factories, universities, hotels, etc. We give them the energy they need and they move our economy.
Electric service rates are not established by LUMA. They are established by the Puerto Rico Energy Bureau, or PREB. To see the most recent Tariff Book approved by the PREB, and/or the most recent Table of Adjustment Factors, click on "Continue".