Scheduled Maintenance on November 23

Due to scheduled maintenance, our platforms, including the Contact Center, website, and Mi LUMA app, will be temporarily unavailable on November 23 from 12:00 a.m. to 4:00 a.m.

We apologize for any inconvenience and appreciate your understanding as we work to improve our systems.

In case of an electrical emergency, please contact 911.

Newsroom

LUMA restores service to customers directly affected by event in Monacillo

San Juan, Puerto Rico – June 12, 2021 – As of 8:00 pm Friday evening LUMA had restored service to customers directly affected by the fire that took place Thursday night at the Monacillo substation. 

“We were able to safely stabilize the system and make temporary repairs to restore service as quickly as possible. My gratitude goes out to all the LUMA employees and cooperating authorities for their hard work to safely manage the incident and restore power to our customers under challenging circumstances,” said Wayne Stensby, president and CEO of LUMA. 

LUMA crews continue to work safely at the Monacillo substation to make repairs to the affected infrastructure.